Shipping & Order Information

How To Order?


Shop in our online store.  We accept payment via E-Transfer, PayPal, or you can call in your credit card information.


We have a retail showroom at 15918 - 121 A Avenue  Edmonton, AB

At Shows

Check out our Vendor Booth at various shows and other events in Alberta and Saskatchewan.

Phone  (780) 719-5305

Get expert advice & friendly service over the phone. We can take payment and arrange shipping at the same time!


Send us an email with your request and we will fill your order as soon as possible. Be sure to include as much information and any questions that you may have. In choosing this option we may be able to offer better shipping rates. Order payments will be off-line via e-transfer, PayPal, or call-in Credit Card information.

Payment Methods

In-Store: Visa, MasterCard, Debit, Cash.

Online: PayPal, E-Transfer, Off-Line via Credit Card

Off-Line: PayPal, E-Transfer, Call-In Credit Card

Please let us know which is your preferred method.

Shipping Information

Shipping With Copper Hollow? Some Handy Tips!

If you have any urgency in receiving your orders (for litters, puppies, or ill dogs) please choose Canada Post Xpress Post or Fed Ex Courier for your shipping needs on online orders. A few dollars more puts priority on your parcel.

We have now integrated FedEx services into our online web store. Ground service is picked up early morning next day and Express service cut off for same day pick up is 2:00 pm Edmonton (Mountain) time.

We cannot express how much we want our wonderful customers to receive their orders in a timely fashion but we have no control once the parcels leave the shop. We pride ourselves on shipping same day or next day if orders come in after daily pick up. Please help us to help you have the best outcomes possible. Thank You!

We ship anywhere in Canada, not Internationally.